Hi,
Everything should be back to normal now. The issue was due to some changes to the new
database machine setup which could not handle certain ensembl code requests.
Let me know of if the issue reappears.
Will
On 6 Sep 2013, at 10:48, Will Chow <wc2(a)sanger.ac.uk> wrote:
I've made a temporary fix while I dig into to see
whats going on with the new database machine.
The public sites will work right now. I've redirected the user sessions/caching data
to another machine.
If you still see issues let me know.
I'll let you all know when everything is back to normal.
W
On 6 Sep 2013, at 10:40, Will Chow <wc2(a)sanger.ac.uk> wrote:
There seems to be some issues with caching and
writing to the new database machine for PGP viewer. At the current moment, anyone who
tries to configure tracks, will not work (it was working before b/c it was reading old
data user sessions/records).
So in the meantime the current public pages are not working for configuration.
I will provide a link to my sandbox pgpviewer which uses another machine that houses the
database within the next 15 mins while I try to resolve the public pages.
Sorry for the inconvenience
Will